Team Building
Employee Retention and Happiness
Encouraging Team Performance
Celebration, Team Spirit, Fun, & Motivation
Discover Leadership Qualities
Competition And Bragging Rights
Practicing how to deliver messages that promote clear and productive communication
Effective Communication
Solving real workplace communication issues
Exhibiting a strong sense of confidence and external image
Build and use rapport and identification with colleagues
Effective messaging in teams
Motivating and influencing throughout the organization
Sales & Customer support
Planning and preparation of a sales talk
The salesperson as emotions and relationship manager
Sales rhetoric and questioning techniques
Customer types and how to handle them
NLP in sales (How do top salesmen operate?)
Social Media & Digital Marketing
How to make social media “connect” for your business
New tools and new ways to grow your business you may not have thought of
The most common mistakes being made—spot them on the horizon and take a detour
How to define your strategy and create your plan before taking the plunge into social media
Agile Business Development & SCRUM
Apply the values and principles of the Agile model for product development
Compare and contrast the most popular Agile approaches, including Scrum and Kanban
Recognize the cultural and mindset challenges of being fully successful with Agile
Create a strong focus on the delivery of customer value
Grow self-organizing teams that frequently deliver valuable, high-quality products
Effective Emailing
Guidelines to Writing Effective Emailing
The Message
Formatting Your Message
Conversational Words
Smothered verbs
Employ strategies for creating a courteous tone
Checking emails for a respectful tone without losing the central pointsedia
Employee Underperformance
Why People Underperform
More Common Causes of Underperformance
What C-Suite Employees Can Do About It
Enhancing Ability
Improving Motivation
Creating a positive work environment
